Posted: Saturday, December 30, 2017 5:42 PM
Job DescriptionEssential Duties and Responsibilities. Ensure proper care of all pets in store as outlined in the Animal Care Manual. Maintain a high level of professionalism and positive attitude in the workplace, including conducting oneself in an appropriate manner when communicating verbally, in writing or by email.. Partner with your Store Manager in providing guidance and direction to store team in the areas of customer satisfaction, associate development, inventory control, human resources, safety, loss prevention and expense control, so that the store may operate as efficiently and profitably as possible.Accountable for financial results, operational metrics, operational standards, and human resource management for their areas of responsibilityCompletes store operational requirements by scheduling and assigning employees; following up on work results.Partner with your Store Manager to maintain store staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results.Provides continuous feedback to associates by recognizing and rewarding successful performance and addressing performance-related problems.Protects employees and customers by providing a safe and clean store environment.Maintains the stability and reputation of the store by complying with legal requirementsFollow and enforce all company policies and procedures to include operational and merchandising direction that is communicated from the Corporate OfficeCompetencies. Proven ability to delegate and follow through on goals and objectives. Demonstrates excellent customer service along with proven leadership, training and merchandising skills. Strong verbal communication. Possess outgoing and friendly personality with strong customer service skills. Possess clear verbal communication and listening skills, both in person and on the phone. Ability to read, interpret documents and properly complete necessary paperwork. Possess basic mathematical skills. Work a flexible schedule that may include weekend and evenings. Work in a fast paced and rapidly changing working environment. Enjoy working with the public. Be confident and assertive. Ability to move throughout the store unassisted to provide customer service or perform tasks in any part of the store for up to 8 hour Education and/or Experience. Management Experience at least 3+ years in retail establishment. Working knowledge of POS system preferred. Strong sales abilityEmployee Management and Development. Inspire and engage employees by motivating the team to succeed. Lead by example. Observe and coach employee to provide feedback around sales techniques and providing excellent customer service. Develop and execute individual development plans for store employees. Develop employees for growth and promotion by delegating appropriate responsibilities and inspecting completionJob Requirement . Ability to work efficiently, effectively and independently with minimal supervision. Ability to take initiative and handle various tasks simultaneously. Ability to meet specified deadlines for multiple, concurrent priorities. Accountable and trustworthy . Ability to work a flexible work schedule which will include morning, evenings, weekends and/or holidays. Ability to work rotating schedule that includes the following:o 2 evening shifts per weeko 1 full weekend (Saturday and Sunday) every 3 weekso Saturday and Sunday twice a month. Ability to work a minimum of 45 hours per week. Fluent in English both verbal and writtenCompany DescriptionPet Supermarket has it all for your furry friends. We welcome customers to share their shopping experience with their pets. We sell more than 8,000 pet care products and services on our website and in over 180 stores located in a dozen states. We specialize in pet food, toys, medicine and clothing, and also offer pet grooming in some locations. In addition, Pet Supermarket works with area organizations to host adoptions and related events for animal welfare. Pet Supermarket is an Equal Opportunity Employer.
• Location: Panama City
• Post ID: 13262152 panamacity