Home > Panama City jobs > Panama City customer service

Posted: Saturday, December 23, 2017 12:00 PM

Job Description:/h3:
Customer Service Positions: Full paid training
GT Global is hiring for full time Entry Level Sales, Marketing, and Customer Service representatives. Our Customer Service positions are face to face with our clients (we are NOT a call center nor do we do DOOR TO DOOR or BUSINESS TO BUSINESS sales). Customer service in person is by far much more effective and the clients LOVE IT
Management and growth is our main focus, as customer service is a tool for growth.
Tasks and Responsibilities of a Customer Service Representative
: Interact with customers daily to inform of client products and services
: Perform a needs assessment of the customer and recommend products and services or pass along consumer leads to sales department depending on level of expertise.
: Ensure and provide quality service to external customers.
: Answer all customer inquiries in a timely and professional manner.
: Process orders and data entry with high level accuracy.
: Take initiative and resolve and escalations or complaints.
: Maintain a positive representation of the company and associated brands at all times.
: Utilizing training materials in a meaningful way that ensures class graduates have a smooth transition into successful, professional Customer Service / Customer Retention position
: Creating a positive, fun, and motivating environment to enhance employee performance and customer satisfaction.
: Monitor individual progress to provide coaching opportunities and to understand employee developmental needs.
: Participation in morning meetings including: role:play scenarios, product knowledge, and psychology of customer service behavior training

GT Global cross:trains all employees within leadership development which includes:

: Interviewing
: Sales and marketing training fundamentals
: Team building and mentoring
: Entry level marketing and sales consultation

Benefits and Our Culture

The management and marketing team at Excel Management offers an environment where our employees ideas are not only heard but implemented. We offer a team based and structured environment, however employees are expected to be self:disciplined in managing their own time and work schedule.

Fun, team building environment

Travel Opportunities

Leadership workshops and development

Financial management, business management, time management

Philanthropy events : a chance to give back to the community

Recognition for top performers

Advancement to management based on performance


Job Requirements

Positive Attitude
Excellent Communication Skills
Ability to Multi:Task
Enjoys working in Fast:Paced environment
Leadership Qualities
Professional Appearance
High School Diploma or GED
All qualified applicants will be required to submit to a criminal background check
What we offer:
Paid Training
Salary/Hourly and bonuses
Plenty of room for advancement
Fast paced and Exciting working environment
Travel opportunities

Our focus is the development of our future managers so they can expand our company as well as reach their full potential in work and LIFE.

Company Description:/h3:
GT Global Group is a high energy promotional marketing firm in Panama City. We specialize in retail brand management and client acquisition.
Retail Brand Management is one of the fastest growing industries across the country. GT Global Group alleviates some of the work from Fortune 100 and 500 Companies by aiding in all avenues of their retail brand marketing to expand their business development locally. All representatives are cross trained in marketing and sales through events, promotions, product launches, and demonstrations. GT Global Group focus is to grow the territory and promote representatives from within to aid in the territory management and


• Location: Panama City

• Post ID: 13200702 panamacity is an interactive computer service that enables access by multiple users and should not be treated as the publisher or speaker of any information provided by another information content provider. © 2017